About us
Built on expertise. Driven by purpose.
Soft Touch Digital brings over 15 years of enterprise ICT experience to organisations navigating complex digital change — with sustainability and people at the centre of every engagement.
From Brussels to the boardroom
Paul Otuyalo came from Nigeria to Belgium to pursue a Master's in Applied Computing Science at the Vrije Universiteit Brussel (VUB). Majoring in AI, Machine Learning, and Web Engineering, he led the development team at the VUB Lab — building business models, frameworks, and applied research tools for enterprise clients.
Among his early contributions was the MAMCA web engine, a decision-support model developed in collaboration with Professor Cathy Macharis. The experience of translating academic rigour into practical enterprise tools shaped Paul's entire approach to consulting.
Armed with that foundation, Paul moved into the corporate world — delivering architectural services to enterprises across sectors. After more than 15 years of hands-on ICT consulting, he founded Soft Touch Digital to offer those same capabilities as a dedicated B2B service: structured, sustainable, and grounded in real-world delivery.
Our mission
To help enterprises adopt technology responsibly — delivering ICT solutions that create lasting operational value without compromising people, process, or planet.
Sustainability first
Every architecture, roadmap, and automation pipeline we design is evaluated for its long-term environmental and organisational footprint — not just its short-term ROI.
People-centred delivery
Technology only works when the people using it are brought along. We embed change management and capability building into every engagement from day one.
Rigorous methodology
From PRINCE2-governed delivery to TOGAF-aligned architecture, our work is structured, traceable, and built to withstand scrutiny.
Long-term partnership
We measure success not by project closure but by the sustained outcomes our clients achieve months and years after an engagement ends.
Experienced leaders. Practical thinkers.
Paul Otuyalo
Chief Executive Officer
Paul founded Soft Touch Digital after 15 years of enterprise ICT consulting across architecture, AI, and digital transformation. He holds a Master's in Applied Computing Science from VUB Brussels, with a specialism in AI and Machine Learning.
Jackie Rose
Chief Financial Officer
Jackie oversees the financial strategy and commercial operations of Soft Touch Digital, ensuring every client engagement is structured for sustainable growth and clear value delivery.
Debrah Pollard
Managing Director
Debrah is the founder of Deftmanship Event Management Corp, based in Geneva, Switzerland — bringing a rare combination of international business acumen, marketing strategy, and legal grounding to Soft Touch Digital. She holds a Master's in International Relations and a Bachelor's in Law, and her expertise in Marketing, Sales, and cross-border enterprise engagement strengthens every client relationship she leads.
Certified. Structured. Accountable.
PRINCE2 Foundation
Certified in PRINCE2 Foundation — the internationally recognised framework for structured, controlled project delivery.
PRINCE2 Practitioner
Certified in PRINCE2 Practitioner — enabling full application of the PRINCE2 methodology to complex, real-world enterprise programmes.
Ready to work with us?
Book a free consultation and let's explore how Soft Touch Digital can support your next transformation.